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Kathy Zucker

Award winning writer • startup founder • mom of 3

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Repeat Positive Experiences – Subaru Forester

March 2, 2016 by Kathy Zucker

Repeat Positive Experiences – Subaru Forester

Are you okay with ‎buying‬ a new ‪car‬? I ask. My ‪husband‬ shrugs. It’s not like we have a lot of ‪#‎options‬, he responds. Two weeks ago, we received a recall notice for our station wagon. An airbag has been recalled because it could explode, sending metal fragments through the car. The manufacturer has been quick to respond, offering my ‪family‬ a rental car and customer loyalty coupon toward the ‪purchase‬ of a new ‪vehicle‬.

A lifelong ‪NYC‬ resident, I got my license at age twenty-eight. I know my limits as a driver. And an unfamiliar rental car that I have no say in selecting? Is almost guaranteed to be a disaster, resulting in damage and expensive repairs. The ‪#‎choice‬ is clear. I call the manufacturer back and after a ‪discussion‬ that spans days, they agree to cancel the rental car and give us a larger ‪loyalty‬ coupon.

Did we consider a different manufacturer for our new car? Absolutely yes. But in the end, our prior ‪experiences‬ led us back to the same place. We ‎love‬ our station wagon. It has run flawlessly for nine years, requiring zero repairs. We are ‪happy‬ to repeat the ‪experience‬ with our new ‪SUV‬.

Are you trading in your old car? the car dealership representative asks. No, I respond. It’s worth barely anything. How many miles does it have? he asks. 31,000. That’s great for nine years! he responds. Why aren’t we trading in our car? Because there is so much damage to the exterior from impact with our parking column that the repair costs effectively lower the value to nothing. Also, we own a second indoor parking spot. Originally, we planned on buying a small car that I could use for work trips. A visit to a dealership quickly disabuses me of that notion. As my husband and I wander from car to car, our eyes are drawn to a small SUV. What do you think of this one? my husband asks. I have never before considered this model. But the more I think about it, the more I like it. The chassis is the same size as our station wagon, so I should be able to drive it. And with the higher roof height, the interior feels spacious enough for a growing family.

I look forward to many adventures filled with sunshine and joy.

Posted by Kathy Zucker on Wednesday, March 2, 2016


Kathy Zucker is an international social media Shorty Award winner, mother of three and a startup founder at companies including the Metro Moms Network®.

Filed Under: Speak Up, Uncategorized Tagged With: entrepreneur, momlife, shopping

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Kathy Zucker is an international social media Shorty Award winner, author, speaker, mom of three and startup founder of the Metro Moms Network® and other companies. She lives in the NYC area, and when she isn't working she enjoys sword fights with her husband and three children.

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